Accessibility Statement

Our commitment to ensuring digital accessibility for all users

Our Commitment to Accessibility

Shop Brilliant LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services provided on our website. We strive to maintain a website that is inclusive and accessible to the widest possible audience, regardless of technology or ability.

Our Efforts

To ensure accessibility, we have implemented the following measures:

  • Semantic HTML Structure: We use proper heading levels, landmarks, and semantic elements throughout our website to provide a meaningful structure that assistive technologies can interpret.
  • Keyboard Navigation Support: All interactive elements on our website are accessible via keyboard. Users can navigate through menus, links, forms, and other interactive components using standard keyboard commands.
  • Alt Text for Images: We provide descriptive alternative text for all meaningful images on our website to ensure users with visual impairments can understand the content.
  • Color Contrast: We design our website with sufficient color contrast ratios between text and background colors to ensure readability for users with visual impairments.
  • Responsive Design: Our website is designed to be fully responsive, allowing users to access content on various devices and screen sizes, including mobile devices and tablets.
  • Form Labels and ARIA Attributes: All form fields have associated labels, and we use ARIA (Accessible Rich Internet Applications) attributes where appropriate to enhance accessibility for assistive technology users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Current Status: Partial Conformance. While we strive for full conformance, some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and address any accessibility gaps.

Known Issues

We are aware of the following potential accessibility issues and are working to resolve them:

  • Some PDF documents may not be fully accessible to screen reader users.
  • Some third-party content may not be fully accessible.
  • Video content may not have closed captions or audio descriptions in all instances.

If you encounter any accessibility barriers not listed above, please contact us so we can address them.

Third-Party Content

Our website may contain links to third-party websites, embedded content, or documents from external sources. While we strive to ensure accessibility on our own website, we cannot guarantee the accessibility of third-party content. We encourage third-party providers to adhere to accessibility standards and recommend that users contact those providers directly for accessibility concerns regarding their content.

Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We take your feedback seriously and will consider it as we evaluate ways to improve accessibility.

To report an accessibility issue or request assistance, please contact us using one of the following methods:

Email: contact@shop-brilliant.com

Phone: +1 3853639980

Address:
Shop Brilliant LLC
6019 McPherson Rd
Laredo, TX 78041

Response Timeframe

We aim to respond to accessibility feedback and requests within 5 business days. We will make reasonable efforts to provide the requested information in an accessible format or to resolve the identified accessibility issue.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the appropriate regulatory authority. In the United States, the Department of Justice handles complaints related to website accessibility under the Americans with Disabilities Act (ADA).

We are committed to working with users to resolve accessibility issues and ensure equal access to our services.

This accessibility statement was last updated on June 13, 2026. We review and update this statement periodically as we continue to improve the accessibility of our website.